Public Utilization Dashboard
This dashboard shows information about the number of people who received behavioral health services from providers in the District of Columbia using the same data set of paid service claims as in MHEASURES.
- Cost and utilization data
- Service utilization by age group
- Utilization by service type
- Funding Source
The report is based predominately on paid claims data, which is analyzed 90 days after the close of the fiscal year to allow time for claims to be submitted and processed.
- FY25 MHEASURES
- FY24 MHEASURES
- FY23 MHEASURES
- FY23 Mid-Year MHEASURES
- FY22 MHEASURES
- FY22 Mid-Year MHEASURES
- FY21 MHEASURES
- FY21 Mid-Year MHEASURES
Consumer Satisfaction
The Department of Behavioral Health, along with other states, is required by the Substance Abuse and Mental Health Services Administration (SAMHSA), Center for Mental Health Services (CMHS) to conduct an annual survey of consumers’ perceptions of the mental health care they received from the community mental health system. The results from this survey are reported annually to CMHS as part of the requirements for the Mental Health Block Grant. Collecting data nationwide allows the opportunity to look at best practices on a national level, identify areas for improvement, and work to implement changes.
DBH conducts surveys with adult consumers of mental health services through the Mental Health Statistics Improvement Plan (MHSIP) survey and with the parents/caregivers of child and youth consumers through the Youth Services Survey for Families (YSS-F). While not required by SAMHSA, DBH also conducts a satisfaction survey with adults who received substance use disorder (SUD) treatment.
Findings across all three surveys are summarized in an annual Behavioral Health Satisfaction Survey (BHSS) report.
- 2025 Behavioral Health Satisfaction Survey Report
- 2024 Behavioral Health Satisfaction Survey Report
- 2023 Behavioral Health Satisfaction Survey Report
- 2022 Behavioral Health Satisfaction Survey Report
- 2021 Behavioral Health Satisfaction Survey Report
Crisis Intervention Officer (CIO) Program
- Increased appropriate diversion to mental health care rather than adjudication in criminal justice system
- Fewer injuries to citizens or police officers
- Shorter crisis response times
- Decreased preventable arrests
- Increased mental health referrals by police officers
Annual trend reports provide a summary of findings from available data that show trends in characteristics of persons and incidents where CIOs respond, the behaviors that led to the dispatch of a CIO, and the outcome of the calls.
- Crisis Intervention Officer (CIO) Program Annual Trend Report Reporting Period: FY14 through FY17
- Crisis Intervention Officer (CIO) Program Annual Trend Report Reporting Period: FY11 through FY16
- Crisis Intervention Officer (CIO) Program Annual Trend Report Reporting Period: FY11 through FY15
- Crisis Intervention Officer (CIO) Program Trend Data Report Reporting Period: FY11 through FY14
Saint Elizabeths Hospital publishes a Performance Related Information for Staff and Managers (PRISM) report that presents monthly data with twelve-month trends on census, basic demographics and selected performance indicators such as unusual incidents, seclusion and restraint usage, and medication variances or adverse drug reactions. The reports are used for quality improvement initiatives by providing critical information about patients and staff performance in delivering timely and effective services.
The Synar report provides detailed information on progress made in enforcing youth tobacco access laws and future plans to ensure compliance with federal Synar regulations and reduce youth tobacco access rates.