PROTOCOL FOR MENTAL HEALTH REHABILITATION SERVICES PROVIDER CLOSINGS

I. OVERVIEW
The following protocol will serve as the plan to be implemented when a DMH-certified MHRS provider elects to cease operation. This protocol shall be applied to closure of Core Service Agencies (CSA), sub-providers and specialty providers as appropriate/applicable. All DMH planning, communication, support and enforcement in the event of a MHRS provider closing will be coordinated through the DMH MHRS Provider/CSA Closing Workgroup (“Workgroup”).

The Director of Provider Relations will chair this workgroup unless otherwise designated by the Director of DMH. The Workgroup will be composed of senior representatives from the following DMH offices: Office of Accountability; Office of Program and Policy; Office of Consumer and Family Affairs; Chief Compliance Officer; General Counsel; Provider Relations; Care Coordination; and Office of Fiscal and Administrative Services. The DMH Director, Chief of Staff, and Public Affairs Director will be included in all email communications by the Workgroup.